Terms & Conditions

Please read these Terms and Conditions carefully when placing your order. By placing your order, you agree that you have fully read, understood and agree to our terms and conditions. All orders placed with and accepted by Mooney Kitchens & Interiors (T/A Mooney Furniture & Design) are bound by these conditions. 

1. Drawings & Design Fees

a. Kitchen Design

A kitchen / furniture design consultation takes place in our Showroom and is free of charge. A full Kitchen / furniture design including an overhead plan and 3D visuals are €500. This amount is deductible from the total project cost. For other rooms in the project, there is a design fee of €300 per room thereafter. 

b. Pre Planning or Pre Build Consultations

Pre-Planning or Pre-Build Consultations are available on request. This involves spatial planning with respect to the Kitchen layout. This consultation is €250. 

2. Payment Terms

 Payments must be made in strict accordance with the following payment terms which are divided into the following instalments. 

 DESCRIPTION 

AMOUNT 

STAGE 1 

DESIGN FEE 

(deductible from project total, 3D plans and visuals will be issued to the client) 

€500 

STAGE 2 

PRE PLANNING STAGE 

(to include Service Schematics, Site Visits, Design Development, Follow up meetings) 

10% OF CABINETRY COST 

STAGE 3 

CONTRACT SIGN OFF: 

(MANUFACTURING + APPLIANCES ORDERS) 

50% OF CABINETRY BALANCE 

100% APPLIANCE COST 

STAGE 4 

INSTALLATION 

OUTSTANDING BALANCE 

CONTRACTORS 

Turnkey Projects only 

PROJECT DEPENDANT 

CONTRACTORS WORKING WEEK 

Failure to make payments or late payments may result in the delay or rescheduling of the manufacturing or installation stage (please refer to Lead Times section for more information). Under no circumstances will Cabinetry, Appliances and other goods be delivered without payment in full. 

All goods remain the property of Mooney Kitchens & Interiors until paid for in full. All furniture items that are custom made or made to order are non-refundable. 

3. Order Confirmation & Scheduling

A Kitchen or bespoke furniture order is accepted by means of 10% cabinetry  cost whereby the project is input in the Mooney Kitchens & Interiors manufacturing and installation schedule. 

4. Cancellation

Should the client cancel the order at any stage, all payments are non-refundable due to the time and work invested by Mooney Kitchens & Interiors at each stage of the project. 

5. Quotations

All quotations are valid for 30 days after issue, include VAT and are subject to site survey. Quotations do not include existing kitchen removals, bulkheads, plumbing or electrical works unless otherwise stated. The Order Confirmation payment secures quotation prices for 90 days. Thereafter the quotation price is subject to industry price increases where applicable. A €35 fitting fee charge applies per appliance not supplied by Mooney Kitchens & Interiors. 

6. Site Survey & Conditions

Once the client has agreed on the design and layout, a site survey will be conducted by a member of the Mooney Kitchens & Interiors team to ensure that all measurements and dimensions of the confirmed plan are correct. The client must inform Mooney Kitchens & Interiors when the site is ready for the final measure. 

The client must ensure that the following items are complete before a final survey can be carried out; 

  • Walls are plastered 
  • Concrete floors poured 
  • Electrical first fix complete 
  • Plumbing first fix complete 

The manufacturing and ordering process cannot begin until the final site measure has been completed. 

Mooney Kitchens & Interiors cannot / will not be held responsible for any hidden structural, plumbing or electrical services / defects in a property. Any issues uncovered during a project refurbishment will be notified to the client immediately and an appropriate plan of action will be agreed with the client. 

Whilst every effort is made to locate the existing services within a property, it is the responsibility of the client to inform Mooney Kitchens & Interiors of any hidden services. 

Stage 2 payment covers 2 x sites visits. Additional site visits may be chargeable. 

An early site survey can be requested. Please speak to your designer. 

7. Lead Times

There is a minimum 8 week lead time for all projects from the time of sign off to installation date. In-frame Kitchens have a minimum 12 week lead time. Lead times may increase during peak times. 

Estimated Manufacturing and Installation dates will be communicated to the client by the designer. 

The client must inform Mooney Kitchens & Interiors of any change to the installation date. A minimum of 3 weeks’ notice is required. Where possible Mooney Kitchens & Interiors will try to accommodate the new timeframe, however changes to installation dates can impact other projects that have been booked into the schedule. Mooney Kitchens & Interiors will endeavour to rebook the installation date as close to the original date as possible. Delays in rescheduling of manufacturing or installation may incur additional costs. 

Worktops: Mooney Kitchens & Interiors do not have control over the measure and installation dates from any of the worktop suppliers associated. Each worktop supplier will outline their own lead times and terms and conditions, please check carefully. 

8. Manufacturing

Goods are prepared and manufactured according to the drawings as outlined in the Contract as signed by the client. 

Appliances and goods (sink, taps, handles etc) are ordered as outlined in the Contract as signed by the client. 

Appliances are subject to availability. If any of your chosen appliances are out of stock, Mooney Kitchens & Interiors will inform the client immediately and advise of expected delay in delivery. 

9. Delivery of Cabinetry and Appliances

Cabinetry and Appliances are delivered to the site before Installation. A signature (aged over 18) is required for all deliveries of cabinetry and appliances. Mooney Kitchens and Interiors 

cannot accept responsibility for any damages or losses that occur on site after delivery has been accepted and signed for. 

10. Design or Material Changes

Any changes made by the client to the design, material choices, appliances and goods (sink, taps, handles) after the Contract has been signed off will be chargeable. 

11. Fitting Conditions

The client must ensure that the following conditions are met before the Fitting Team begin the Installation process.

  1. ESB connection in place 
  2. Toilet & Washing facilities in place 
  3. Removal of existing cabinetry is the responsibility of the client unless otherwise agreed with both parties. 
  4. Clean site – no site debris for Health & Safety reasons 
  5. To safeguard our cabinetry and finishes Mooney Kitchens & Interiors insist that we are the final contractor on site and all other contract work must be completed before delivery of the cabinetry. 
  6. Any appliances purchased by the client from a third party must be on site before fitting. 
  7. Fitting of appliances supplied by a third party will incur a fee of €35 per appliance. 
  8. Appliances are fitted into place by the Mooney Kitchens & Interior fitting team but not connected. This needs to be carried out by a registered contractor organised by the client or Mooney Kitchens & Interiors (depending on the agreement terms within the project contract) 
  9. Mooney Kitchens & Interiors will remove and dispose of any rubbish associated with the appliances purchased from Mooney Kitchens & Interiors. 

12. Handover

To ensure client satisfaction we request that the client is available to meet the fitter on the last day to check through all works and sign the Handover Document. 

13. Warranty

The warranty begins from the date of signed Handover document.

a. Custom-made Cabinetry

– All goods manufactured by Mooney Kitchens and Interiors are covered by a 5-year Warranty. Anything after Year 5 will be subject to a call out fee where a company representative will assess the issue and advise the client of the necessary solution. New or replacement goods will be subject to charge. Please allow 1 day to 8 weeks for works to be completed. Doors with a painted finish cannot be warranted against chips or hairline cracks due to movement in the wood. 

b. German Designer Kitchens

i. Nobilia – 10 Year Guarantee on all door fronts

ii. Next 125 offer a 5 Year Guarantee

c. Appliances – the customer must register their appliances with the manufacturer to activate their warranty. After care service or call-outs must be logged directly with the appliance manufacturer.

Mooney Kitchens & Interiors warranty does not cover the following.

  • Any damage accidental or deliberate occurring on site after installation. 
  • Breakages or damages caused in the normal course of usage. 
  • Damage caused by cleaning practices or application of any chemicals or abrasive substances other than what is advised in the Project Care Pack. 
  • Any damage to cabinetry or appliances caused by Tradesmen or Contractors hired by the client. 
  • Scratches or marks on the cabinetry which have not been reported to Mooney Kitchens & Interiors within 48hours of installation or brought to the attention of the fitter at the Project Handover. 
  • Any damages caused by moisture or excessive heat. 
  • Any product that has not been paid for in full. 

It is imperative that the client reads the After Care Information leaflet to ensure that best practices are adhered to. The client will be given an After Care Pack by the designer, detailing how surfaces are best cleaned and maintained. 

14. Contractors / Tradesmen

a.For Self-Build Projects – Full plans and 3D visuals will be issued to help the client builder, electrician and plumber. Bulkheads can be shown as part of the visual design but are not part of the kitchen manufacturing or installation process. It is the responsibility of the client to issue the drawings to the various tradesmen. Should the client’s contractors work be incomplete on installation day, Mooney Kitchens & Interiors cannot be held responsible for any delays on the project.

b.For Turnkey Project Renovations – Mooney Kitchens & Interiors offer a Turnkey Project Management service whereby all contractors and tradesmen are organised by the company. In this case, Mooney Kitchens & Interiors will issue plans on the client’s behalf. 

15. Returns & Refunds

All payments received are non-refundable. The statutory rights of the client are not affected in any way. Appliance items returned or exchanged after the project has been signed off by the client will be subject to a 30% restocking fee.